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Support #1402

closed

Network Problem - System Down - High Impact on Business

Added by Mustafa Hassan 4 months ago. Updated 4 months ago.

Status:
Closed
Priority:
Immediate
Assignee:
Mustafa Hassan
Start date:
08/26/2024
Due date:
08/26/2024
% Done:

0%

Estimated time:
1:00 h
Spent time:
1:00 h
Department :
IT

Description

go to branch to replace network swich

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 #1

Updated by Mustafa Hassan 4 months ago

  • Status changed from New to Closed
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 #2

Updated by Mohamed Fareed 4 months ago

  • Subject changed from support pc to Network Problem - System Down - High Impact on Business
  • Due date set to 08/26/2024
  • Priority changed from High to Immediate
  • Estimated time set to 1:00 h

Network switch was down
We Called Eng Abo Sofian and he advices to make any temporary solution until he came to the branch after 2 weeks to start upgrading the infrastructure
- Eng Mustafa went to the branch on 9 PM and replaced the switch with another used switch. and

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