Activity
From 08/31/2024 to 09/09/2024
09/09/2024
- 04:24 PM Deryaq Medical Complex-Khamis Mushait HIS Support #1900 (Closed): create users
- 04:24 PM Deryaq Medical Complex-Khamis Mushait HIS Support #1900 (Closed): create users
i created 2 sdc user for reception and customer service- 01:54 PM Deryaq Medical Complex-Khamis Mushait HIS Support #1899 (Closed): report
- 01:54 PM Deryaq Medical Complex-Khamis Mushait HIS Support #1899 (Closed): report
i exported sales report from sdc system to accountant
09/08/2024
- 02:59 PM Deryaq Medical Complex-Khamis Mushait HIS Support #1508 (Closed): service
- 02:58 PM Deryaq Medical Complex-Khamis Mushait HIS Support #1508 (Closed): service
i Exported All Derma service from sdc to word and send to Medical Director
09/07/2024
- 05:54 PM Deryaq Medical Complex-Khamis Mushait HIS Support #1504 (Closed): service modify
- 05:53 PM Deryaq Medical Complex-Khamis Mushait HIS Support #1504 (Closed): service modify
modifyed derma service name and price- 04:34 PM Deryaq Medical Complex-Alnamas Support #1507 (Resolved): X-ray
- 04:33 PM Deryaq Medical Complex-Alnamas Support #1507 (Resolved): X-ray
- Resolved X-ray system Problem
- 03:31 PM Deryaq Medical Complex-Khamis Mushait Support #1506 (Closed): Email
- 03:31 PM Deryaq Medical Complex-Khamis Mushait Support #1506 (Closed): Email
i installed new email to customer service and markting- 02:56 PM Deryaq Medical Complex-Alnamas HIS Support #1505 (Closed): reports
- 02:56 PM Deryaq Medical Complex-Alnamas HIS Support #1505 (Closed): reports
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Correct key link reports on the administrative manager's device
09/05/2024
- 03:11 PM Deryaq Medical Complex-Alnamas HIS Support #1503 (Closed): service modify
- 03:11 PM Deryaq Medical Complex-Alnamas HIS Support #1503 (Closed): service modify
i modifyed service ER 13- 03:05 PM Deryaq Medical Complex-Alnamas Support #1502 (In Progress): network problem
- 03:05 PM Deryaq Medical Complex-Alnamas Support #1502 (In Progress): network problem
The second switch stopped working and the network cables were moved to the primary switch as a temporary solution.- 02:16 PM Deryaq Medical Complex-Sarat Abida Bug #1501 (Closed): LAB REQUEST SCREEN
- 02:15 PM Deryaq Medical Complex-Sarat Abida Bug #1501 (Closed): LAB REQUEST SCREEN
- LAB REQUEST SCREEN WASN'T WORKING
SOLVED AFTER 20 MIN - 02:16 PM Deryaq Medical Complex-Dhahran Aljanoub Bug #1500 (Closed): Patient Creation Screen stop working
- 02:12 PM Deryaq Medical Complex-Dhahran Aljanoub Bug #1500 (Closed): Patient Creation Screen stop working
- Adding new Files Screen wasn't working, needs urgent support
the problem solved with 20 min.
09/04/2024
- 02:48 PM Deryaq Medical Complex-Khamis Mushait Bug #1499 (Closed): CHANGE MULTI PAY MODE NOT WORK
problem in sdc system
"CHANGE MULTI PAY MODE" NOT WORK . I TELL ENG FAHD TO RESOLVE THIS PROBLEM .
Afte...- 02:02 PM Deryaq Medical Complex-Alnamas Support #1498 (Closed): Reception Printer
- 02:02 PM Deryaq Medical Complex-Alnamas Support #1498 (Closed): Reception Printer
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i solved problem in Reception Printer and modify size - 01:53 PM Deryaq Medical Complex-Alnamas Support #1497 (Closed): X ray
- 01:53 PM Deryaq Medical Complex-Alnamas Support #1497 (Closed): X ray
- solved problem X-Ray view in ER clinic
09/03/2024
- 04:27 PM Deryaq Medical Complex-Khamis Mushait Bug #1494 (Closed): Invoice total paid Error
- 04:10 PM Deryaq Medical Complex-Khamis Mushait Bug #1494 (Closed): Invoice total paid Error
- The paid amount gives the amount before discount and this effect on the collection reports of users
- 04:18 PM Deryaq Medical Complex-Khamis Mushait HIS Support #1453 (Closed): Adding Dermatology Price List
- 04:17 PM Deryaq Medical Complex-Khamis Mushait Bug #1465: Loading pages take more than 7 sec
- Mohamed Fareed wrote:
> OPD Module - pages take more than 7 sec loading.
Eng Fahad Say he will update the applica... - 04:10 PM Deryaq Medical Complex-Khamis Mushait Bug #1493 (Closed): Invoice total paid Error
- 04:09 PM Deryaq Medical Complex-Khamis Mushait Bug #1493 (Closed): Invoice total paid Error
- The paid amount gives the amount before discount and this effect on the collection reports of users
SDC Solved it.
09/02/2024
- 01:24 PM Deryaq MGMT Head Office Support #1472 (Closed): Scaner
- 01:23 PM Deryaq MGMT Head Office Support #1472 (Closed): Scaner
i installed new Scaner in Markting pc- 10:45 AM Deryaq Medical Complex-Khamis Mushait Bug #1465 (In Progress): Loading pages take more than 7 sec
09/01/2024
- 06:30 PM Deryaq Medical Complex-Khamis Mushait Bug #1465 (Closed): Loading pages take more than 7 sec
- 06:30 PM Deryaq Medical Complex-Khamis Mushait Bug #1465 (In Progress): Loading pages take more than 7 sec
- OPD Module - pages take more than 7 sec loading.
- 02:54 PM Deryaq Medical Complex-Khamis Mushait HIS Support #1464 (Closed): Service Duplication on invoice & lab woklist
- 02:54 PM Deryaq Medical Complex-Khamis Mushait HIS Support #1464 (Closed): Service Duplication on invoice & lab woklist
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after invoiced the receptionist see that all services duplicated , also this duplication appears on lab worklist - 02:30 PM Deryaq Medical Complex-Khamis Mushait Bug #1463 (Closed): patient dashboard
- 02:30 PM Deryaq Medical Complex-Khamis Mushait Bug #1463 (Closed): patient dashboard
- patient dashboard - wasn't working.
- 02:26 PM Deryaq Medical Complex-Khamis Mushait Bug #1462 (Closed): patient dashboard
- 02:26 PM Deryaq Medical Complex-Khamis Mushait Bug #1462 (Closed): patient dashboard
- patient dashboard - wasn't working.
- 02:24 PM Deryaq Medical Complex-Khamis Mushait HIS Support #1461 (New): System Down
- System on morning wasn't working
- 02:19 PM Deryaq Medical Complex-Khamis Mushait Bug #1460 (Closed): Adding Footer to lab services
- 02:18 PM Deryaq Medical Complex-Khamis Mushait Bug #1460 (Closed): Adding Footer to lab services
- adding the footer wasn't working well.
the issues were resolved after 1 day of request. - 01:20 PM Deryaq Medical Complex-Khamis Mushait Bug #1459 (Closed): Income details reports
- Numerous reports were inaccurate. We have requested that SDC update the system to provide accurate and usable reports.
- 12:51 PM MGMT Requests #1457 (Closed): Eng. Adil- IT Spends 2024 for South Area
- 12:48 PM MGMT Requests #1457 (Closed): Eng. Adil- IT Spends 2024 for South Area
- As per request of Eng. Haitham to collect all it spens of 2024 Eng. Adil requested from us to prepare it.
Done - 12:50 PM MGMT Requests #1458 (Closed): IT Repository -
- 12:50 PM MGMT Requests #1458 (Closed): IT Repository -
- Eng. Haitham requset to prepare it repository for Deryaq.
i has prepared it for Deryaq Asir & Jeddah.
- 12:45 PM MGMT Requests #1456 (Closed): Preparing CEO Report - for May-2024
- 12:44 PM MGMT Requests #1456 (Closed): Preparing CEO Report - for May-2024
- Mr Emad Request to prepare the CEO report , this report requested from Dr. Turki Sercertary Office.
- 12:28 PM Deryaq Pharmacies & Warehouse Support #1455 (Closed): Share invoicing printer
- 12:27 PM Deryaq Pharmacies & Warehouse Support #1455 (Closed): Share invoicing printer
- Doctor Mahmoud WH Manager requested to buy 1 more printer , we give him solution to share the printer between 2 devic...
- 12:24 PM Deryaq Medical Complex-Sarat Abida HIS Support #1454 (Closed): Adding national day offers
- 12:23 PM Deryaq Medical Complex-Sarat Abida HIS Support #1454 (Closed): Adding national day offers
- MEdical Director request to add national day packages
- 12:19 PM Deryaq Medical Complex-Khamis Mushait HIS Support #1453 (Closed): Adding Dermatology Price List
- Medical Director requste adding the price list
- 12:16 PM Deryaq Medical Complex-Khamis Mushait HIS Support #1452 (New): Activtae Search by Arabic name / Service Order
- Doctors can't search by arabic name for services
requested from SDC to activate it
08/31/2024
- 11:05 AM Deryaq Medical Complex-Alnamas Support #1410 (Closed): support
- 11:05 AM Deryaq Medical Complex-Alnamas Support #1410 (Closed): support
resolved problem in office er clinic- 10:31 AM Deryaq Medical Complex-Khamis Mushait Support #1409 (Closed): support
- 10:31 AM Deryaq Medical Complex-Khamis Mushait Support #1409 (Closed): support
reseted nurse user password sdc
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