Activity
From 08/24/2024 to 09/02/2024
09/02/2024
- 01:24 PM Deryaq MGMT Head Office Support #1472 (Closed): Scaner
- 01:23 PM Deryaq MGMT Head Office Support #1472 (Closed): Scaner
i installed new Scaner in Markting pc- 10:45 AM Deryaq Medical Complex-Khamis Mushait Bug #1465 (In Progress): Loading pages take more than 7 sec
09/01/2024
- 06:30 PM Deryaq Medical Complex-Khamis Mushait Bug #1465 (Closed): Loading pages take more than 7 sec
- 06:30 PM Deryaq Medical Complex-Khamis Mushait Bug #1465 (In Progress): Loading pages take more than 7 sec
- OPD Module - pages take more than 7 sec loading.
- 02:54 PM Deryaq Medical Complex-Khamis Mushait HIS Support #1464 (Closed): Service Duplication on invoice & lab woklist
- 02:54 PM Deryaq Medical Complex-Khamis Mushait HIS Support #1464 (Closed): Service Duplication on invoice & lab woklist
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after invoiced the receptionist see that all services duplicated , also this duplication appears on lab worklist - 02:30 PM Deryaq Medical Complex-Khamis Mushait Bug #1463 (Closed): patient dashboard
- 02:30 PM Deryaq Medical Complex-Khamis Mushait Bug #1463 (Closed): patient dashboard
- patient dashboard - wasn't working.
- 02:26 PM Deryaq Medical Complex-Khamis Mushait Bug #1462 (Closed): patient dashboard
- 02:26 PM Deryaq Medical Complex-Khamis Mushait Bug #1462 (Closed): patient dashboard
- patient dashboard - wasn't working.
- 02:24 PM Deryaq Medical Complex-Khamis Mushait HIS Support #1461 (New): System Down
- System on morning wasn't working
- 02:19 PM Deryaq Medical Complex-Khamis Mushait Bug #1460 (Closed): Adding Footer to lab services
- 02:18 PM Deryaq Medical Complex-Khamis Mushait Bug #1460 (Closed): Adding Footer to lab services
- adding the footer wasn't working well.
the issues were resolved after 1 day of request. - 01:20 PM Deryaq Medical Complex-Khamis Mushait Bug #1459 (Closed): Income details reports
- Numerous reports were inaccurate. We have requested that SDC update the system to provide accurate and usable reports.
- 12:51 PM MGMT Requests #1457 (Closed): Eng. Adil- IT Spends 2024 for South Area
- 12:48 PM MGMT Requests #1457 (Closed): Eng. Adil- IT Spends 2024 for South Area
- As per request of Eng. Haitham to collect all it spens of 2024 Eng. Adil requested from us to prepare it.
Done - 12:50 PM MGMT Requests #1458 (Closed): IT Repository -
- 12:50 PM MGMT Requests #1458 (Closed): IT Repository -
- Eng. Haitham requset to prepare it repository for Deryaq.
i has prepared it for Deryaq Asir & Jeddah.
- 12:45 PM MGMT Requests #1456 (Closed): Preparing CEO Report - for May-2024
- 12:44 PM MGMT Requests #1456 (Closed): Preparing CEO Report - for May-2024
- Mr Emad Request to prepare the CEO report , this report requested from Dr. Turki Sercertary Office.
- 12:28 PM Deryaq Pharmacies & Warehouse Support #1455 (Closed): Share invoicing printer
- 12:27 PM Deryaq Pharmacies & Warehouse Support #1455 (Closed): Share invoicing printer
- Doctor Mahmoud WH Manager requested to buy 1 more printer , we give him solution to share the printer between 2 devic...
- 12:24 PM Deryaq Medical Complex-Sarat Abida HIS Support #1454 (Closed): Adding national day offers
- 12:23 PM Deryaq Medical Complex-Sarat Abida HIS Support #1454 (Closed): Adding national day offers
- MEdical Director request to add national day packages
- 12:19 PM Deryaq Medical Complex-Khamis Mushait HIS Support #1453 (Closed): Adding Dermatology Price List
- Medical Director requste adding the price list
- 12:16 PM Deryaq Medical Complex-Khamis Mushait HIS Support #1452 (New): Activtae Search by Arabic name / Service Order
- Doctors can't search by arabic name for services
requested from SDC to activate it
08/31/2024
- 11:05 AM Deryaq Medical Complex-Alnamas Support #1410 (Closed): support
- 11:05 AM Deryaq Medical Complex-Alnamas Support #1410 (Closed): support
resolved problem in office er clinic- 10:31 AM Deryaq Medical Complex-Khamis Mushait Support #1409 (Closed): support
- 10:31 AM Deryaq Medical Complex-Khamis Mushait Support #1409 (Closed): support
reseted nurse user password sdc
08/28/2024
- 07:17 PM Deryaq Medical Complex-Khamis Mushait HIS Support #1408 (Closed): sdc training
- 07:17 PM Deryaq Medical Complex-Khamis Mushait HIS Support #1408 (Closed): sdc training
I trained the dermatologist on the sdc system- 04:10 PM Deryaq Medical Complex-Alnamas Support #1402: Network Problem - System Down - High Impact on Business
- Network switch was down
We Called Eng Abo Sofian and he advices to make any temporary solution until he came to the... - 02:59 PM Deryaq Medical Complex-Khamis Mushait HIS Support #1186 (Closed): Showing diagnosis on the Patient Dashboard
- 02:25 PM Deryaq Medical Complex-Sarat Abida HIS Support #1407 (Closed): Juleb Support
- 02:25 PM Deryaq Medical Complex-Sarat Abida HIS Support #1407 (Closed): Juleb Support
- i maked delivery order to clinic on juleb system
08/27/2024
- 07:53 PM Deryaq Medical Complex-Khamis Mushait HIS Support #1406 (Closed): Juleb Support
- 07:53 PM Deryaq Medical Complex-Khamis Mushait HIS Support #1406 (Closed): Juleb Support
- i maked April delivery order to clinic on juleb system
- 07:52 PM Deryaq Medical Complex-Dhahran Aljanoub HIS Support #1405 (Closed): Juleb Support
- 07:52 PM Deryaq Medical Complex-Dhahran Aljanoub HIS Support #1405 (Closed): Juleb Support
- i maked April delivery order to clinic on juleb system
- 07:52 PM Deryaq Medical Complex-Alnamas HIS Support #1404 (Closed): Juleb Support
- 07:51 PM Deryaq Medical Complex-Alnamas HIS Support #1404 (Closed): Juleb Support
i maked April delivery order to clinic on juleb system- 02:32 PM Deryaq Medical Complex-Khamis Mushait Support #1403 (Closed): support
- 02:32 PM Deryaq Medical Complex-Khamis Mushait Support #1403 (Closed): support
i installed new pc to Derma Clinic and join to Domain- 02:31 PM Deryaq Medical Complex-Alnamas Support #1402 (Closed): Network Problem - System Down - High Impact on Business
- 02:31 PM Deryaq Medical Complex-Alnamas Support #1402 (Closed): Network Problem - System Down - High Impact on Business
go to branch to replace network swich
08/26/2024
- 04:11 PM Deryaq Medical Complex-Alnamas Support #1401 (Closed): support
- 04:10 PM Deryaq Medical Complex-Alnamas Support #1401 (Closed): support
resolved problem network in manager pc
network issues in Al namas Branch are many
08/25/2024
- 05:56 PM Deryaq MGMT Head Office Support #1400 (Closed): support
- 05:56 PM Deryaq MGMT Head Office Support #1400 (Closed): support
installed new pc to hr training
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