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months from Apply Clear

Deryaq-South Area
Deryaq Medical Complex-Alnamas
Support #1181: support
Support #1172: support
Support #1169: Network Problem - System Down - High Impact on Business
Support #1168: UPS PROBLEM
Support #1131: install new pc
Support #1133: support pc
Support #1196: Printer
Feature #1191: REPORTS
Support #1222: printer fix
Support #1263: internet problem
Support #1303: support
Support #1305: support
Support #1306: support
Support #1325: GL Tree Batch Update
Support #1328: support
Support #1366: network problem
Support #1373: support
Support #1376: support
Support #1377: support
Support #1379: support
Support #1381: support
HIS Support #1391: Juleb Support
Support #1396: support
Support #1401: support
Support #1402: Network Problem - System Down - High Impact on Business
HIS Support #1404: Juleb Support
Support #1410: support
Support #1498: Reception Printer
Support #1502: network problem
HIS Support #1503: service modify
Feature #1936: Zatca Phase 2
HIS Support #1906: juleb delivery medicine
Support #1924: Server Ubgrade
Support #1935: Upgrade DB
Support #1929: Fingerprint Report
HIS Support #1939: HIS integration with DHS & MDS
Support #2129: Server change
HIS Support #1958: juleb delivery medicine
Support #2020: Office 2007
Support #2033: Office 2007
Support #2040: Care Stream System
HIS Support #2044: Update Export of Vat Raport
Support #2137: PC inventory
Support #2141: Office 2007
Bug #2148: NAphise Certification & Static IP
Support #2142: Server replaced
Support #2145: Office Install
HIS Support #2151: Keylink system
Support #2156: Office Install
Support #2159: Dental clinic
Support #2160: vista scan
HIS Support #2161: Add Services
MGMT Requests #2169: Nov 2024 - CEO Report
Support #2165: er clinic
Support #2168: Radiogoly Software problem
Support #2177: Dental clinic
Support #2178: vista scan
HIS Support #2188: Add Services
HIS Support #2190: Add Services

Department

IT
IT
IT
IT
Doctors
Dental
IT
IT
IT
IT
IT
IT
IT
Accounts
IT
IT
Insurance
X-RAY
X-RAY
Accounts
Dental
Inventory MGMT
IT
IT
IT
Inventory MGMT
ER
ER
Clinics reception
IT
ER
IT
ER
IT
Inventory MGMT
Obg reception
IT
IT
Human Resources
IT
IT
Inventory MGMT
IT
Accounts
Doctors
Accounts
IT
IT
IT
IT
IT
Doctors
Doctors
ER
Dental
X-RAY
Doctors
ER
Radiology
Dental
Radiology
Derma and Beauty
Doctors
Dental

Category

Status

Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
New
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
In Progress
Closed
Closed
Resolved
Closed
Closed
Closed
Closed
Closed
Closed
In Progress
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
New
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed

Priority

Normal
Normal
Normal
Normal
Normal
Low
Normal
Normal
Normal
High
Normal
Normal
Normal
Urgent
Normal
Immediate
Normal
Normal
Normal
Normal
Normal
Normal
Normal
High
Immediate
Normal
Normal
Normal
Normal
High
Normal
Normal
Normal
High
Normal
Normal
Normal
High
Normal
High
High
Normal
Normal
Normal
Normal
Normal
Normal
Normal
Normal
Normal
Normal
Normal
Normal
Normal
Normal
Normal
Normal
Normal
Normal
Urgent
Normal
Normal
Normal
Normal
Normal

Start date

03/09/2024
03/12/2024
04/08/2024
04/17/2024
06/10/2024
06/24/2024
06/27/2024
07/01/2024
07/03/2024
07/04/2024
07/06/2024
07/09/2024
07/09/2024
07/24/2024
07/28/2024
07/30/2024
08/01/2024
08/03/2024
08/04/2024
08/05/2024
08/08/2024
08/15/2024
08/19/2024
08/26/2024
08/26/2024
08/27/2024
08/31/2024
09/04/2024
09/04/2024
09/05/2024
09/05/2024
09/07/2024
09/07/2024
09/08/2024
09/10/2024
09/18/2024
09/20/2024
09/20/2024
09/22/2024
09/22/2024
09/29/2024
10/01/2024
10/12/2024
10/13/2024
10/16/2024
10/20/2024
11/06/2024
11/16/2024
11/16/2024
11/19/2024
11/24/2024
11/26/2024
11/30/2024
12/01/2024
12/08/2024
12/09/2024
12/10/2024
12/12/2024
12/14/2024
12/14/2024
12/16/2024
12/16/2024
12/17/2024
12/19/2024
12/25/2024

Updated

07/01/2024 11:57 AM
06/25/2024 12:59 PM
08/28/2024 04:23 PM
07/31/2024 05:54 PM
06/10/2024 04:18 PM
06/24/2024 04:01 PM
07/01/2024 12:02 PM
07/01/2024 11:12 AM
07/03/2024 03:28 PM
10/01/2024 11:32 AM
07/07/2024 02:07 PM
07/09/2024 02:25 PM
07/09/2024 02:26 PM
07/24/2024 02:57 PM
07/28/2024 07:16 PM
08/28/2024 04:21 PM
08/01/2024 04:10 PM
08/03/2024 01:35 PM
08/04/2024 10:55 AM
08/05/2024 02:05 PM
08/08/2024 01:42 PM
08/17/2024 05:14 PM
08/20/2024 10:31 AM
08/26/2024 04:11 PM
08/28/2024 04:10 PM
08/27/2024 07:52 PM
08/31/2024 11:05 AM
09/04/2024 01:53 PM
09/04/2024 02:02 PM
09/05/2024 03:05 PM
09/05/2024 03:11 PM
09/07/2024 02:56 PM
09/07/2024 04:34 PM
11/26/2024 02:59 PM
09/10/2024 07:52 PM
09/18/2024 04:01 PM
09/21/2024 02:26 PM
09/24/2024 04:46 PM
09/22/2024 07:14 PM
12/15/2024 01:04 PM
11/02/2024 10:44 AM
10/01/2024 11:31 AM
10/12/2024 01:12 PM
10/13/2024 03:55 PM
10/17/2024 09:54 AM
10/22/2024 05:18 PM
11/06/2024 04:39 PM
11/16/2024 10:59 AM
11/26/2024 03:19 PM
11/20/2024 04:10 PM
11/26/2024 03:14 PM
11/26/2024 02:54 PM
11/30/2024 10:29 AM
12/01/2024 02:00 PM
12/12/2024 03:46 PM
12/12/2024 03:48 PM
12/12/2024 03:55 PM
12/15/2024 01:07 PM
12/14/2024 11:07 AM
12/15/2024 01:03 PM
12/22/2024 01:32 PM
12/22/2024 01:33 PM
12/22/2024 01:52 PM
12/22/2024 01:59 PM
12/25/2024 01:59 PM

Assignee

Author

% Done
 
2024-4
2024-5
2024-6
2024-7
2024-8
2024-9
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
 
 
 
Deryaq-South Area
 
Deryaq Medical Complex-Alnamas
Closed 100%
Closed 100%
 
 
 
Closed 100%
Support #1169: Network Problem - System Down - High Impact on Business

Project: Deryaq Medical Complex-Alnamas
Status: Closed (06/25/2024)
Start date: 04/08/2024
Due date: 04/08/2024
Assignee: Mustafa Hassan
Priority: Normal
 
 
 
Closed 100%
Support #1168: UPS PROBLEM

Project: Deryaq Medical Complex-Alnamas
Status: Closed (06/25/2024)
Start date: 04/17/2024
Due date: 04/17/2024
Assignee: Mustafa Hassan
Priority: Normal
 
 
 
Closed 100%
Support #1131: install new pc

Project: Deryaq Medical Complex-Alnamas
Status: Closed (06/10/2024)
Start date: 06/10/2024
Due date: 06/10/2024
Assignee: Mustafa Hassan
Priority: Normal
 
 
 
Closed 100%
Support #1133: support pc

Project: Deryaq Medical Complex-Alnamas
Status: Closed (06/24/2024)
Start date: 06/24/2024
Due date: 06/24/2024
Assignee: Mustafa Hassan
Priority: Low
 
 
 
Closed 100%
Support #1196: Printer

Project: Deryaq Medical Complex-Alnamas
Status: Closed (07/01/2024)
Start date: 06/27/2024
Due date: 06/27/2024
Assignee: Mustafa Hassan
Priority: Normal
 
 
 
Closed 100%
Support #1325: GL Tree Batch Update

Project: Deryaq Medical Complex-Alnamas
Status: Closed (07/24/2024)
Start date: 07/24/2024
Due date: 07/24/2024
Assignee: Mohamed Fareed
Priority: Urgent
 
 
Closed 0%
Support #1402: Network Problem - System Down - High Impact on Business

Project: Deryaq Medical Complex-Alnamas
Status: Closed (08/27/2024)
Start date: 08/26/2024
Due date: 08/26/2024
Assignee: Mustafa Hassan
Priority: Immediate
 
 
 
Closed 100%
Feature #1936: Zatca Phase 2

Project: Deryaq Medical Complex-Alnamas
Status: Closed (11/26/2024)
Start date: 09/08/2024
Due date: 09/30/2024
Assignee: Future Care
Priority: High
 
 
 
Closed 100%
Support #1935: Upgrade DB

Project: Deryaq Medical Complex-Alnamas
Status: Closed (09/24/2024)
Start date: 09/20/2024
Due date: 09/21/2024
Assignee: Future Care
Priority: High
 
 
 
In Progress 90%
HIS Support #1939: HIS integration with DHS & MDS

Project: Deryaq Medical Complex-Alnamas
Status: In Progress
Start date: 09/22/2024
Due date: 09/30/2024
Assignee: Future Care
Priority: High
 
 
 
Closed 100%
Support #2129: Server change

Project: Deryaq Medical Complex-Alnamas
Status: Closed (11/02/2024)
Start date: 09/29/2024
Due date: 09/29/2024
Assignee: Mustafa Hassan
Priority: High
Closed 100%
New 70%
Closed 100%
Closed 100%
Closed 100%

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