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From 09/05/2024 to 09/14/2024

09/14/2024

10:52 AM Deryaq Medical Complex-Sarat Abida Support #1910 (Closed): server ubgrade windows
Mustafa Hassan
10:52 AM Deryaq Medical Complex-Sarat Abida Support #1910 (Closed): server ubgrade windows

i ubgraded win server from 2012 to 2019 without lose any data ..system work good
Mustafa Hassan
10:49 AM Deryaq Medical Complex-Dhahran Aljanoub Support #1909 (Closed): server replase
Mustafa Hassan
10:47 AM Deryaq Medical Complex-Dhahran Aljanoub Support #1909 (Closed): server replase

i go to branch to replase server .. now system work good in all pcs
Mustafa Hassan

09/11/2024

01:26 PM Deryaq Medical Complex-Sarat Abida HIS Support #1908 (Closed): juleb delivery medicine
Mustafa Hassan
01:26 PM Deryaq Medical Complex-Sarat Abida HIS Support #1908 (Closed): juleb delivery medicine
i maked delivery medicine from the complex to clinics on juleb system Mustafa Hassan
01:25 PM Deryaq Medical Complex-Khamis Mushait HIS Support #1907 (Closed): SERVICE
Mustafa Hassan
01:25 PM Deryaq Medical Complex-Khamis Mushait HIS Support #1907 (Closed): SERVICE
ADD 2 SERVICES TO DERMA CLINIC ON SDC Mustafa Hassan

09/10/2024

07:52 PM Deryaq Medical Complex-Alnamas HIS Support #1906 (Closed): juleb delivery medicine
Mustafa Hassan
07:52 PM Deryaq Medical Complex-Alnamas HIS Support #1906 (Closed): juleb delivery medicine
i maked delivery medicine from the complex to clinics on juleb system Mustafa Hassan
04:58 PM Deryaq Medical Complex-Dhahran Aljanoub HIS Support #1905 (Closed): juleb delivery medicine
Mustafa Hassan
04:58 PM Deryaq Medical Complex-Dhahran Aljanoub HIS Support #1905 (Closed): juleb delivery medicine
i maked delivery medicine from the complex to clinics on juleb system Mustafa Hassan
01:52 PM Deryaq Medical Complex-Khamis Mushait HIS Support #1904 (Closed): medicine delivery order
Mustafa Hassan
01:51 PM Deryaq Medical Complex-Khamis Mushait HIS Support #1904 (Closed): medicine delivery order

i maked delivery medicine from the complex to clinics on juleb system
Mustafa Hassan
01:02 PM Deryaq Medical Complex-Khamis Mushait Bug #1903 (Closed): invoice discount
There are 3 invoices with a discount but the amount paid is shown without the discount
invoices in attach file
Mustafa Hassan
12:53 PM Deryaq Medical Complex-Khamis Mushait Bug #1902 (Closed): invoice discount
There is an invoice with a discount but the amount paid appears without the discount
plz find attach file
Mustafa Hassan
12:51 PM Deryaq Medical Complex-Khamis Mushait Bug #1901 (Closed): discount invoice
There is an invoice with a discount but the amount paid appears without the discount Mustafa Hassan

09/09/2024

04:24 PM Deryaq Medical Complex-Khamis Mushait HIS Support #1900 (Closed): create users
Mustafa Hassan
04:24 PM Deryaq Medical Complex-Khamis Mushait HIS Support #1900 (Closed): create users

i created 2 sdc user for reception and customer service
Mustafa Hassan
01:54 PM Deryaq Medical Complex-Khamis Mushait HIS Support #1899 (Closed): report
Mustafa Hassan
01:54 PM Deryaq Medical Complex-Khamis Mushait HIS Support #1899 (Closed): report

i exported sales report from sdc system to accountant
Mustafa Hassan

09/08/2024

02:59 PM Deryaq Medical Complex-Khamis Mushait HIS Support #1508 (Closed): service
Mustafa Hassan
02:58 PM Deryaq Medical Complex-Khamis Mushait HIS Support #1508 (Closed): service

i Exported All Derma service from sdc to word and send to Medical Director
Mustafa Hassan

09/07/2024

05:54 PM Deryaq Medical Complex-Khamis Mushait HIS Support #1504 (Closed): service modify
Mustafa Hassan
05:53 PM Deryaq Medical Complex-Khamis Mushait HIS Support #1504 (Closed): service modify

modifyed derma service name and price
Mustafa Hassan
04:34 PM Deryaq Medical Complex-Alnamas Support #1507 (Resolved): X-ray
Mustafa Hassan
04:33 PM Deryaq Medical Complex-Alnamas Support #1507 (Resolved): X-ray
Resolved X-ray system Problem Mustafa Hassan
03:31 PM Deryaq Medical Complex-Khamis Mushait Support #1506 (Closed): Email
Mustafa Hassan
03:31 PM Deryaq Medical Complex-Khamis Mushait Support #1506 (Closed): Email

i installed new email to customer service and markting
Mustafa Hassan
02:56 PM Deryaq Medical Complex-Alnamas HIS Support #1505 (Closed): reports
Mustafa Hassan
02:56 PM Deryaq Medical Complex-Alnamas HIS Support #1505 (Closed): reports

Correct key link reports on the administrative manager's device
Mustafa Hassan

09/05/2024

03:11 PM Deryaq Medical Complex-Alnamas HIS Support #1503 (Closed): service modify
Mustafa Hassan
03:11 PM Deryaq Medical Complex-Alnamas HIS Support #1503 (Closed): service modify

i modifyed service ER 13
Mustafa Hassan
03:05 PM Deryaq Medical Complex-Alnamas Support #1502 (In Progress): network problem
Mustafa Hassan
03:05 PM Deryaq Medical Complex-Alnamas Support #1502 (In Progress): network problem

The second switch stopped working and the network cables were moved to the primary switch as a temporary solution.
Mustafa Hassan
02:16 PM Deryaq Medical Complex-Sarat Abida Bug #1501 (Closed): LAB REQUEST SCREEN
Mohamed Fareed
02:15 PM Deryaq Medical Complex-Sarat Abida Bug #1501 (Closed): LAB REQUEST SCREEN
LAB REQUEST SCREEN WASN'T WORKING
SOLVED AFTER 20 MIN
Mohamed Fareed
02:16 PM Deryaq Medical Complex-Dhahran Aljanoub Bug #1500 (Closed): Patient Creation Screen stop working
Mohamed Fareed
02:12 PM Deryaq Medical Complex-Dhahran Aljanoub Bug #1500 (Closed): Patient Creation Screen stop working
Adding new Files Screen wasn't working, needs urgent support
the problem solved with 20 min.
Mohamed Fareed
 

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